Overcoming AAC Hesitation: How to Build Confidence as a Caregiver or Family Member

If you’re new to Augmentative and Alternative Communication (AAC), you might feel nervous about getting started. Maybe you’re worried about “doing it wrong,” not knowing what to say, or feeling awkward using an AAC app in front of others. The truth? You’re not alone—and every caregiver or family member supporting a non-verbal communicator has felt that hesitation at some point.

But here’s the good news: you don’t have to be perfect to make a difference. With a little encouragement and a few simple strategies, you can build your AAC confidence and become a powerful communication partner.

1. Remember: Progress, Not Perfection

It’s completely normal to feel unsure when you first start modeling AAC. You might miss words, make mistakes, or forget to use the device sometimes. That’s okay! AAC is about building connections, not about flawless performance. Every attempt you make helps your communicator learn and grow.

2. Start Small and Build Gradually

You don’t need to dive in all at once. Pick one routine—maybe breakfast, bedtime, or getting ready for school—and focus on using AAC there. As you get more comfortable, add new times and activities. Small, consistent efforts add up!

3. Learn Together

You don’t have to be the expert right away. Explore the AAC app with your communicator. Try finding words together, ask for their input, and celebrate discoveries as a team. Modeling “learning out loud” shows that it’s okay to make mistakes and try new things.

4. Use Support Resources

Many AAC apps (including SpeakAnyWay!) offer video tutorials, quick-start guides, and tips for new users. Take advantage of these resources—even a short video can boost your skills and confidence. You can also connect with online AAC communities for advice and encouragement.

5. Focus on Connection

The goal of AAC isn’t just to exchange information—it’s to build relationships, share moments, and connect. Use the device for fun, for sharing feelings, for telling jokes, and for celebrating small wins. When you focus on connection, the pressure to “get it right” fades away.

6. Give Yourself (and Each Other) Grace

Everyone’s AAC journey is different. Some days will go smoothly, and others will be challenging. Be kind to yourself and your communicator. Celebrate progress, laugh off mistakes, and remember that learning together is what matters most.

Final Thoughts

It’s natural to feel hesitant when starting something new, especially when it comes to supporting a loved one’s communication. But you don’t have to be perfect to make a real impact. By showing up, trying your best, and focusing on connection, you’re already doing an amazing job.

Your willingness to learn and grow is the most powerful tool you have. Every step you take—no matter how small—helps your communicator find their voice and feel heard.